Shipping Information🚚
Our products are shipped from warehouses located in China, Europe, and the United States, allowing us to deliver your orders as efficiently as possible based on your region.📦
However, please note that international logistics can be unpredictable. Delivery times may vary depending on your destination, customs procedures, and local courier efficiency. In general, shipping may take anywhere from 7 to 30 days.⌚️ Occasionally, delays may occur due to customs inspections or import regulations in the destination country.
All packages are securely packed using double-layer reinforced boxes to ensure product safety during transportation. For your privacy, the outer packaging does not indicate the specific contents, and items are declared and shipped under general household goods category.
In principle, all product information remains confidential, and we take great care to protect your privacy throughout the delivery process.
Tracking Information
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number and carrier information.📧
You can use this tracking number to monitor the progress of your shipment at any time through our website’s Order Tracking page or via the official website of the logistics provider.
Please note that tracking updates may take 2–5 business days to appear after dispatch, depending on the carrier’s system. 🧸During busy seasons or customs inspections, tracking updates may also be temporarily delayed.
If you have not received your tracking information within 7 days after placing your order, please contact our customer support team for assistance.💌
If you have any questions or concerns, please feel free to contact our customer support team — we’re always happy to help.